Shipping and Delivery

Last updated: August 2026

At Chow Decor, we're committed to getting your order to you safely and on time. Please review our shipping information below so you know what to expect.

Where We Ship

We currently ship to all provinces and territories within Canada. At this time, we do not offer international shipping.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays) after payment is confirmed. You will receive an email notification once your order has been shipped.

Shipping Methods & Estimated Delivery Times

Delivery times are estimates and may vary depending on your location and carrier availability. Remote areas may experience longer delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order directly through the carrier's website.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before completing your order. Chow Decor is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately after placing your order.

Questions?

If you have any questions about shipping or your delivery, please contact us and our team will be happy to assist.